General conditions of dry cleaning Opuro

Copyright © 2026 – v1.2 – OPURO


Every item you entrust to us—clothing, curtains, carpets, blankets, down comforters, shoes,
leather, or suede—is treated with the care and expertise of three generations of textile care.
Whether you place your order in-store, through the online shop, or via the OPURO app, you can count
on the same high quality.


Clear agreements are part of this. For individual customers, the General Terms and Conditions for Consumers apply; for business customers, the General Terms and Conditions for Businesses apply.
Below you will find the key points in a nutshell—the full terms and conditions can be found at
at the bottom of the page and take precedence in the event of any discrepancies.

Good to know


Care labels are our guide. Is the label missing or illegible?
In that case, we will treat your item with the utmost care based on our experience, but we cannot guarantee the result
— the treatment is then performed at the owner’s risk.
Not sure? Our staff will be happy to advise you in advance.


Not completely satisfied? Let us know within 48 hours—we’ll take another look at your item
and work with you to find a solution.

Pickup & Home Delivery

Prefer not to come by yourself? We drive fixed routes and pick up and deliver to your home or office.
The pickup and delivery fee depends on the distance from our location
(Stoofstraat 41, 1785 Merchtem) and starts at €8
— you’ll see the exact amount right away in the calculator when you register.

Minimum order amounts for home pickup:
clothing €65
curtains & rugs €150.
For smaller orders, you’re welcome to visit one of our stores.

“Starting at €8” refers to the pickup/delivery fee, not the minimum order amount; this fee is added to the order total at
.


Terms and Conditions for Consumers (PDF)


Terms and Conditions for Businesses (PDF)


Every item you entrust to us—clothing, curtains, rugs, blankets, comforters, h
, shoes, leather, or suede—is treated with the care and expertise of three generations
s in textile care. Whether you place your order in-store, through our online shop, or via theOPURO app at
, you can count on the same quality.

Clear agreements are part of this. For individual customers, the General Terms and Conditions for Consumers (
) apply; for business customers, the General Terms and Conditions for Businesses (
) apply. Here is a brief summary—the full terms and conditions (
) are provided below and take precedence in the event of any discrepancy.

Good to know


Care labels are our guide. Isa label missing or is the
illegible? In that case, we will treat your item with the utmost care based on our
experience, but we cannot guarantee the result—the treatment is then carried out at the owner’s
risk. If in doubt, our staff will be happy to advise you in advance.


Not completely satisfied? Let us know within 48 hours—we’
’ll take another look at your item and work with you to find a solution.

Pickup & Home Delivery

Would you rather not come in? We follow fixed routes and will come
to pick up and deliver to your home or office. Pickup and delivery fees
depend on the distance from our location (Stoofstraat 41, 1785
Merchtem) and start at €8
the exact amount is displayed immediately in the calculator when you
sign up.

Minimum order amounts for home pickup:
clothing €65
curtains & rugs €150.
For smaller orders, you’re welcome to visit one of our stores.

“Starting at €8” refers to the pickup/delivery fee—
—not the minimum order amount; this fee is added to the total order amount.


Terms and Conditions for Consumers (PDF)


Terms and Conditions for Businesses (PDF)



Every item you entrust to us—clothing, curtains, rugs, blankets, duvets, shoes, leather or suede—
, is treated with the care and craftsmanship honed over three generations of textile care. Whether you order in-store, through the online shop, or via the OPURO app—
—you can count on the same quality.

Clear agreements are part of that. For private customers, the General Terms and
Conditions for Consumers apply; for business customers, the General Terms and
Conditions for Companies. Here are the key points in a nutshell—the full terms can be found
below and take precedence in the event of any discrepancy.

Good to know


Care labels are our guide. Is the label missing or illegible? We will treat your item with
the utmost care based on our experience, but cannot guarantee the result—treatment is then at
the owner’s risk. Not sure? Our staff are happy to advise you beforehand.


Not entirely satisfied? Let us know within 48 hours—we’ll take another
look at your item and work with you to find a solution.

Home pickup & delivery

Prefer not to come in person? We operate fixed routes and pick up and deliver to your home or office. The
pickup & delivery fee depends on the distance from our location
(Stoofstraat 41, 1785 Merchtem) and starts at €8
— the exact amount is displayed instantly in the calculator during registration.

Minimum order amounts for in-store pickup:
clothing €65
curtains & rugs €150.
For smaller orders, you’re welcome to visit one of our stores.

“From €8” refers to the pickup/delivery fee, not the minimum order amount; this fee is charged on top of the order total as a “
.”


General Terms and Conditions for Consumers (PDF)


General Terms and Conditions for Businesses (PDF)

OPURO

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